I had mentioned to my daughter how much I love the hot moist cloth that is placed over my face at the end of a massage. I noticed that it relaxed me instantly. She found this Towel Heater on Amazon and gave it to me for a gift. I have been completely hooked and look forward to a hot wet wash cloth to wash my face with every morning and night. My husband is even hooked.You may wonder why I would not just run hot water over a wash cloth... well....It takes a while for the hot water to reach our bathroom faucet in our three story home and it has always bothered me to leave the water running - so wasteful, so I usually washed my face with cold water. Now that we have this little steamer, it literally takes about 4 mins for the wash cloths to get steamy hot.Yesss they are piping hot, but I use the wood tongs and wave the cloth in the air for a second and then apply it to my face. Ahhhh heaven!!! I really like the 8 wash cloths that came with it, they are long rectangle ones, which I prefer over a square wash cloth. I lightly dampen 6 cloths and roll them up and place them into the steamer bowl. We use three a day, so every third day I put in more towels and check the water level in the bottom reservoir. Ease PeezyAfter a week of using this towel heater, I decided to purchase a second one for back up. It is the perfect size for my sink, nice and small and takes up very little space. LOVE it